Wells Fargo Sucks

I hate wells fargo. They suck big times. I have many reasons to feel that way, but they have been driving me nuts lately. First of all, I called their customer service dept. a couple of months ago when I wanted to find out if I can change my name on my account over the phone or if I have to go into the branch. The gentleman on the phone told me that he can't do it over the phone, I need to go to the branch in person and then about a week after that conversation I find out that they charged me $2.00 for that call. I mean, $2.00 is not much, but the fact that I had to pay that for the phone call that was not all that helpful, plus the idea of paying for that kind of customer service seems a bit weird to me.

Then now I find out that even though I am in Russia for the last 3 months, they keep charging me a few for Bill Paying Service. I have not used the Bill Pay service since August, yet they keep charging me $6.95 every month. My question is for what? I have not used that service in well over 3 months and they only charged me that amount in the last 2 months. I am confused. I emailed them a few times asking to explain such charges, yet my emails have been ignored.

This all drives me mad. I am going to spend a few bucks and call them tomorrow and tell them to cancel my account (again, asked them that a couple of months ago, yet my account is not closed yet). I am really hoping that this coming up conversation with them will go fast and well. I am not in the mood to dealing with them, plus I don't want to spend money on the long distance call with Wells Fargo.

So, from now on I am going to see if I can join my hubby's account at Wings Financial, he is yet to have any issues with them.